Comox Valley Lifeline Society
Help at the push of a button

Comox Valley Lifeline Society

The Comox Valley Lifeline Society is a non-profit, charitable organization that provides Lifeline services to a variety of individuals who may feel reassured that help is available to them twenty four hours a day, seven days a week.

Communities we serve

Cowichan Valley, Chemainus-Crofton, Sunshine Coast, Comox Valley, Campbell River And North Vancouver Island.

Things you want to know

What is a Lifeline?

Lifeline is an easy-to-use personal emergency response system that lets you summon help any time of the day or night, even if you can't speak. All you have to do is press your Personal Help Button, worn on a wristband or pendant and a Personal Response Associate will ensure you get help fast.

How it helps?

This year 1.4 million people, 65 and older will fall. If you or a loved one experience a medial emergency, time is of the essence. We can help by connecting you to the right help for the situation, 24 hours a day, 365 days a year at the push of a button. Whether you need emergency services or just the assistance of a family member or friend to help you get back on your feet, we can help.

If a fall should happen ?

Not all falls can be prevented. If a fall does occur, older adults need to be sure they can reach help easily and quickly, especially if they are injured, in order to prevent further injury and dangerous complications. The Comox Valley Lifeline Society offers a variety of medical alert services designed specifically for older adults that provide fast, 24/7 access to expert help in an emergency. These services range from the standard HomeSafe service to the fall detection capability of the HomeSafe with AutoAlert and the freedom of the new GoSafe mobile service.

Our Services

HomeSafe Basic

Wear your basic help button around your neck or wrist and have access to help at the push of a button from anywhere within range of the in-home Communicator.

HomeSafe with Auto Alert

HomeSafe with AutoAlert is designed to automatically detect hard falls and send a call for help even if you can't push the button yourself. This is an excellent choice if you have a history, risk or fear of falling.

GoSafe Mobile Help Button

GoSafe gives you the freedom to go where you want, when you want. This system has six locating technologies designed to help find you anywhere in Canada should an emergency occur.

How Lifeline works?

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If you need help, push your Personal Help Button.
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Your Lifeline Communicator Unit dials our Response Centre.
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A Personal Response Associate assesses your situation and sends you the you need.
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Whether it is a family member, a neighbor or ambulance, Lifeline always sends you the help you need.

About the helpline

All our Help Buttons are 100% waterproof.

How Lifeline with AutoAlert Works