FAQ

Your first appointment will generally take about 45 minutes. One of our therapists will conduct an initial assessment of your condition and medical history and will recommend the most appropriate treatment plan. In most cases, your initial visit will also include your first treatment.

No. Physiotherapists are university trained medical professionals and primary care practitioners. This means that you have direct access to Physiotherapy without a doctor’s referral. We do recommend, however, that you communicate with your doctor about your participation in physiotherapy so that we can work together and share knowledge as required during your treatment. Please also note that some health insurance plans require a doctor’s referral before they will reimburse you for physiotherapy expenses. Consult your insurance provider directly to learn whether a referral is needed in your specific case prior to commencing treatment.

You should wear comfortable, loose-fitting clothing that will allow exposure of the affected area.

When we say we specialize in evidence-based treatment, we mean treatment based on research that has been proven to be effective in dealing with your particular condition.

If you receive premium assistance through MSP then your physiotherapy will most likely be covered, minus a small user fee. Many seniors are also covered for physiotherapy through MSP. If you call us with your BC Care Card number, we can tell you if you are covered by MSP.